Cakes
Beautifully baked and utterly delicious custom cakes for making your special moments even more memorable!
We require that all orders must be paid in full at the time they are placed: on our website or over the phone.
We require at least 48 hour notice on all custom products.
PRODUCT INFO
Select from the cake styles that we have or discuss with us your dream cake and let us bring that to life!
Please register your concerns before hand for the allergens; peanuts, tree nuts, soybean derivatives, eggs, wheat gluten, milk, and any other.
RETURN & REFUND POLICY
At Cupcake Craft, we take pride in our baked goods. Each order is made to the precise requirement and the ingredients /create components are ordered in advance. We also value the labour and the effort that is put in to create those masterpieces for our customers.
If you are unsatisfied with your baked good at the time of the pickup, we require that you please return your baked good to us within 24 hours. All refunds given will be put on in-store credit to be used at a future date. NO CASH REFUNDS WILL BE GIVEN
All products are the responsibility of the customer once picked. We are not responsible for any damage during transport, set-up or any time thereafter. You will be given instructions on how to carry, transport, and store upon pick up.
SHIPPING INFO
We are not currently providing any deliveries. Please dicuss with us for any special case where we might able to offer some assistance.
CANCELLATION POLICY
All cakes must be cancelled one week in advance to receive a full refund. Failure to cancel within this time frame ensures that the customer will only receive 50% of the refund. NO CASH REFUNDS ARE GIVEN. Failure to cancel within 24 hours of cake pick-up date and time will result in no refund given.
There will be a $10.00 fee to any changes made to cake orders within 24 hours.