Treat Box
Assorted confectionaries in a box. Customised per any occasion
PRODUCT INFO
Customisable treat boxes for all occasions. Choose from a list of selected items to add to the box.
We require that all orders must be paid in full at the time they are placed: on our website or over the phone.
We require a 24-hour notice for all orders placed and at least 48 hour notice on all custom products.
RETURN & REFUND POLICY
At Cupcake Craft, we take pride in our baked goods. Each order is made to the precise requirement and the ingredients /create components are ordered in advance. We also value the labour and the effort that is put in to create those masterpieces for our customers.
If you are unsatisfied with your baked good at the time of the pickup, we require that you please return your baked good to us within 24 hours. All refunds given will be put on in-store credit to be used at a future date. NO CASH REFUNDS WILL BE GIVEN
All products are the responsibility of the customer once picked. We are not responsible for any damage during transport, set-up or any time thereafter. You will be given instructions on how to carry, transport, and store upon pick up.
SHIPPING INFO
We are not currently providing any deliveries. Please dicuss with us for any special case where we might able to offer some assistance.
CANCELLATION POLICY
Cupcake Craft requires a 24 hour notice to cancel an order. A 75% refund will be given and refunded or put on a gift card for in-store credit. NO CASH REFUNDS WILL BE GIVEN. Cupcake Craft retains 25% of the order price for transaction fees in processing orders and refunds, ingredients ordered and prep-work done for orders placed. Failure to receive a 24 hour notice for cancellation will result in no refund given. The 24 hour notice is from the TIME AND DAY of pick-up. This does not include cakes. (See Cake Policy)
Product that is not picked up at the day and time customer selected, will not be refunded or be put on in-store credit.
